Questions & answers

How far should the wallpaper remover be held from the wall?

The steamer plate should be pushed right up to the wall. The more flush the plate is to the wall, the more effective the application will be.

Should the wallpaper remover be descaled after each use?

It is not normally necessary to descale the wallpaper remover after each use. We recommend descaling after each 10th - 15th filling. However, how often you descale depends on the hardness of the water.

What's the easiest way of descaling my steam wallpaper remover?

You can descale your steam wallpaper remover with normal household vinegar. You should it mix water and vinegar to a scale of 1:1. Pour the descaling fluid right into the water tank: approx. 2.0 - 2.5 litres (DTS 5800 4.0 l) . Switch on the steam wallpaper remover for 10 minutes and then switch it off. Disconnect the plug. Allow the descaling fluid to soak for about 30 minutes and then empty it completely. Rinse thoroughly two to three times with clear water to wash away any residual descaler.

Can I use my wallpaper remover instead of a steam cleaner?

Yes, non-pressurised steam is just as effective as a typical pressurised steam cleaners and can be even more effective as the steam does not cool down as quickly, when it is applied, in comparison to a pressurised steam cleaner.

Do I need anything else for the steam wallpaper remover?

Normally you don't need any additional resources. In the event that there are several layers, or the wallpaper is very difficult to remove (coated/waxed wallpaper) we recommend using a putty knife as well.

Is it a good idea to cut the wallpaper or perforate it?

This is definitely a good thing to do if there are several layers of wallpaper. The steamer can normally get through the first two layers. If there are more than two layers, we definitely recommend cutting the wallpaper or using a perforation roller. You can, for example, use Wagner's perforation roller: article number: 0338702.

How can I test to see if my wallpaper is easy or difficult to remove?

If the wallpaper goes dark after spraying this is a good sign that the wallpaper will come off easily.

How likely is it that I could burn myself and how can I protect myself?

The water in the steamer is brought to boiling point. The steam that is emitted can burn your skin. Never allow the steamer plate to come in contact with your skin. Wear protective gloves.